Medical secretary in Geneva and Lausanne

Description

Are you looking for a medical secretary course in Lausanne or Geneva that is also available as a distance learning course? Our programme prepares you to assist doctors, managers and staff in the medical sector with the relational and administrative management of a medical secretariat. You will learn to listen to, guide and reassure patients, including in delicate situations, while respecting professional confidentiality. Mastery of medical terminology and rigour in following up cases will be at the heart of your training.

As part of our training to become a medical secretary in Geneva (near Lausanne), you will be required to add to or acquire new skills such as organisational skills, interpersonal skills, the ability to listen and the ability to adapt. These are essential if you are to successfully complete all the tasks entrusted to you. at the end of this training.

Medical secretary training is very often associated with women. At Linéa Formation, you can take our medical secretary training course in Geneva, Lausanne or by distance learning if you are a man. 

Register now for our medical secretary training course in Lausanne, Geneva or by distance learning, and give your career in the medical sector a new boost. Find out more about our training courses such as flight attendant training or the training in care and support.

Objective of the medical secretary training course :

• Acquire the necessary skills and perfect the professional techniques required for the relational and administrative management of a medical secretariat.
• Learn medical terminology
• Understanding the specific characteristics of the sector (organisation, structure, funding system and ethics)
• Understand the characteristics of health insurance and tariff structures

The diploma awarded enables you to work for :

• Doctors' surgeries
• Care facilities
• Private clinic
• Paramedical practices
• Hospital
• EMS

The aim of our medical secretary training course in Lausanne, Geneva and via distance learning is to prepare you to manage a medical secretariat effectively by developing your administrative and interpersonal skills. You will master medical terminology and be able to greet patients in a professional manner.

Main tasks:

• Welcoming patients (face-to-face and by telephone)
• Scheduling consultations (making appointments)
• Managing medical records (typing, filing, etc.)
• Relations with medical, technical and hospital services

Content of the training programme

Module 1 > Medical Culture & Health

• Knowledge of the medical environment
• Learning to take notes
• Swiss medical legislation
• Understanding of spelling and medical vocabulary
• Medical terminology
• Anatomy
• Pharmacology
• Pathologies
• Applying and complying with hygiene rules

• Module 2 > Breakdown of medical costs between the various healthcare players
• Fee management
• Monitoring cash receipts
• Billing
• Understanding the pricing system

• Module 3 > French

• Module 4 > Administrative management techniques for the practice or healthcare department
• Techniques for organising and managing a medical practice
• Administrative and office methods (time management, planning, creating, filing and archiving letters and patient files, organising an event, passing on information)

• Module 5 > Patient administration
• Patient administration (creating and managing medical records, managing medical forms, managing hospitalisation and additional examinations)

• Module 6 > Welcoming and informing patients
• Written and oral communication in the medical practice
• Providing information and explanations to patients (details or locations of prescriptions or additional tests, organisation of visits and consultations, management of calls and specific requests from patients; explanation of how medical expenses are covered)

• Module 7 > Dissertation and presentation on the medical secretary profession

• Module 8 > Professional immersion in a medical facility (optional)
• Doctor's surgery
• Hospital
• Private clinic
• Paramedical practices